Activations Agent- Capital Vacations Orlando Job at Capital Vacations, Orlando, FL

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  • Capital Vacations
  • Orlando, FL

Job Description

NEW AMAZING OPPORTUNITY! PLUS $1,000 sign on bonus for NEW hires!

Shift:

  • Monday - Friday schedule

Capital Vacations is now hiring for our Activations Department. The Activations Agent assists current vacation package holders with setting their dates for vacation utilization.

BENEFITS:

  • Inbound AND Outbound Leads!!!
  • Full Benefits- Health, Dental, Vision, & Life Insurance; 401K; PTO, etc.
  • Monday – Friday set schedule
  • Multiple ways to earn commissions
  • NO cap on commission - unlimited earning potential
  • BEST pay in the industry- base hourly, advantageous commissions, and daily cash/check spiffs.
  • Paid Weekly – hours and commissions on same check
  • Opportunity for employee advancement is not only encouraged but expected!

Principal Duties and Responsibilities:

  • Contact customers who have purchased a vacation package with us
  • Ensure all vacation packages are qualified
  • Arrange travel dates for vacation packages
  • Assist our customers with any questions they may have while maintaining excellent quality standards in compliance with set company guidelines
  • Up-sell accommodations, sell entertainment tickets, etc.
  • Code records completely and accurately in our database
  • Assist guests with questions about the vacation properties, packages, and procedures.
  • Determine eligibility of Capital guests per qualification standards.

Job Requirements

Qualifications:

  • 1 year of relevant call center experience preferred but not required
  • Customer service experience
  • Ability to multi-task
  • Functional knowledge of computers and basic computer programs
  • Ability to build rapport
  • Excellent communication skills
  • Proficient in basic PC knowledge
  • Must be at least 18 to apply.

Job Tags

Hourly pay, Weekly pay, Immediate start, Relocation package, Shift work, Monday to Friday,

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