Job Description

Data Center Onsite Technician

1201 East Arapahoe Road, Richardson, TX, 75081

99% out of this location, will work at both Richardson. Possible work at the other two locations. They may have to travel to the other locations with notice. Not often.

1600 Solana Boulevard Westlake, TX, 76262

500 West Dove Road, Southlake, TX, 76092

1201 East Arapahoe Road, Richardson, TX, 75081

6 months, possible extension

New position

No, Only GC OR USC

• Install, cable, and integrate IT infrastructure equipment, including enterprise-class servers, core and edge network switches, storage arrays, and intelligent PDUs, following structured methodologies and data center industry best practices.
• Perform precision physical hardware deployments, including racking and stacking of high-density equipment, ensuring optimal airflow, secure mounting, and compliance with weight distribution standards.
• Execute structured cabling tasks using fiber optic (LC/MPO/MTP) and copper (Cat6/Cat6a) media, ensuring accurate port mapping, cable labeling, and adherence to TIA/EIA and ANSI standards.
• ***Test, validate, and troubleshoot MPO/MTP fiber connections, including endface inspection, polarity (Type A, B, C) verification, continuity, and insertion loss using appropriate diagnostic tools (e.g., MPO polarity testers, VFL, OTDR, and power meters). They will have to make changes to polarity
• Diagnose and resolve Layer 1 connectivity issues, such as mispatches, bent fibers, improper transceiver pairings, or polarity mismatches in high-speed optical networks (10G/40G/100G/400G).
• Work collaboratively with senior technicians, infrastructure engineers, and network teams to meet deployment timelines, escalate complex issues, and ensure seamless integration into the live environment.
• Maintain up-to-date documentation for all installations, including detailed cable matrices, fiber path layouts, port assignments, equipment inventories, and rack elevations. 

May need to show other techs how to do the job, shouldn’t be too lower level

Open to industry as long as they know how to do the work.

Preferred to have, but not required: Dell power edge servers, HP gen10 servers, netapp storage

Additional notes from client call:

Senior level data center technician, someone who was doing the job for 5-10 years. Day to day data center activities, know how to do troubleshooting, do installs, potentially set up servers, go into a server to do some troubleshooting, do lifecycle management.

How do you troubleshoot a fiber connectivity type issue?

How do you know which fiber is a transmit vs a received?

Why do you have link on one side and not the other, how do you go about resolving it?

• Understand layer 1 troubleshooting from the connectivity server issues.
• They are able to communicate well and explain how things are done.
• Explain to me what is going on and how to resolve it.
• Should have worked with Dell and HP servers specifically in the past, not just rack and stack
• Configure the servers, look at logs in the servers, see if there are any alarms, should be able to use those tools to assist their troubleshooting.
• Bonus if they have experience with NetApp, any experience
• **MPO - Should be able to be capable of knowing if the polarity is wrong. You have a single plug in, polarity is which direction the transmit is going. They need to understand gender as well.

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