Job Description

Description

Job Title:Service Technician

Location:Irving, TX

Department:Tool Service Center – Repair

Job Category:Industrial

Reason for Opening:Peak Period Support

Job Description:

We are seeking a Service Technicianto join our repair team during peak operations. In this role, you will be responsible for providing efficient, high-quality repairs of power tools to support our service commitment and customer satisfaction goals.

Responsibilities:

•    Perform timely and accurate repairs on power tools by diagnosing issues and applying appropriate corrective actions.

•    Conduct final safety and functional testing to ensure tools meet quality and safety standards.

•    Use hand scanners to receive tools, identify issues, pick parts, and complete the repair process.

•    Maintain current technical knowledge through ongoing training and reference materials.

•    Help manage parts inventory by performing accurate picks and identifying shortages.

•    Support process improvements to control repair costs and increase operational efficiency.

•    Communicate with team leads, senior technicians, and occasionally with sales personnel to ensure seamless operations.

•    Participate in workshops or summits to benchmark repair standards and share best practices.

•    Maintain a clean and organized workstation to support safe and efficient repairs.

•    Adhere to all safety regulations and company procedures.

Work Conditions:

•    Workshop setting with exposure to heat, cold, noise, dust, and airborne particles.

•    Must use hand tools and equipment to disassemble and assemble power tools.

Safety Requirements:

•    Must wear PPE including steel toe boots, safety glasses, and safety vest.

•    Follow OSHA and company safety protocols at all times.

Physical Requirements:

•    Ability to lift up to 50 lbs occasionally.

•     stand for extended periods and perform repetitive motions such as bending, reaching, and climbing.

Responsibilities:

•    Perform timely and accurate repairs on power tools by diagnosing issues and applying appropriate corrective actions.

•    Conduct final safety and functional testing to ensure tools meet quality and safety standards.

•    Use hand scanners to receive tools, identify issues, pick parts, and complete the repair process.

•    Maintain current technical knowledge through ongoing training and reference materials.

•    Help manage parts inventory by performing accurate picks and identifying shortages.

•    Support process improvements to control repair costs and increase operational efficiency.

•    Communicate with team leads, senior technicians, and occasionally with sales personnel to ensure seamless operations.

•    Participate in workshops or summits to benchmark repair standards and share best practices.

•    Maintain a clean and organized workstation to support safe and efficient repairs.

•    Adhere to all safety regulations and company procedures.

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